Privacy Policy

Information we collect

• Contact and order details: name, email, phone, delivery address, order contents and notes (provided by you at checkout or via contact forms).
• Technical data: IP address, device and browser type, pages visited, referral URLs, approximate location, and events (collected via analytics and pixels where consented).
• Usage data: items added to cart, preferences, and consent choices. Note: your cart is stored locally in your browser using localStorage.
• Communications: messages you send us and our correspondence with you.

No payment card data is collected on this Site. Our checkout collects contact and shipping details only.

How and why we use your information

• To provide the Service: process and fulfill orders, customer support, deliveries, returns, and warranty.
• To improve the Site: troubleshoot, analytics, A/B insights, and performance monitoring.
• Marketing and measurement: where you consent, we use analytics and advertising pixels to understand performance and reach interested audiences.
• Security and fraud prevention: keep our services and users safe.

Legal bases (UK/EU): performance of a contract (order processing), consent (analytics/marketing cookies), legitimate interests (security, site operations), and legal obligations (tax and accounting).

Cookies and similar technologies

We use cookies, localStorage, and similar technologies to operate this Site and enhance your experience.

• Strictly necessary: session and security features; cart and consent preferences (e.g., localStorage keys: cart, cookieConsentChoice).
• Analytics: Google Analytics (ID: G-ART123456) helps us understand usage and improve the Site.
• Advertising/measurement: Meta Pixel for performance and reach measurement.

You can manage your choices via the cookie banner on the Site or through your browser settings. If you decline non-essential cookies, we will not set them.

Sharing your information

• Service providers: hosting, analytics (Google), marketing measurement (Meta), email and customer support tools, shipping carriers, and couriers.
• Legal compliance: to comply with laws, enforce our Terms, or respond to lawful requests.
• Business transfers: in the event of a merger, acquisition, or asset sale, in accordance with applicable law.

We do not sell your personal data.

International transfers

Your data may be processed outside your country, including in the United States by providers such as Google and Meta. Where required, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.

Retention

• Order and invoice records: up to 6 years for tax/accounting.
• Support messages: up to 24 months after last interaction.
• Analytics data: typically 26 months (as configured with the provider).
• Cookie preferences: up to 12 months.

Your rights

Subject to law, you may have rights to access, rectify, erase, restrict or object to processing, and to data portability. Where processing is based on consent, you can withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority (in the UK, the ICO).

To exercise your rights, contact: hello@laughlinartgallery.com or call +445075705235.

Security

We use reasonable technical and organizational measures to protect personal data, including TLS in transit and restricted access on a need-to-know basis. No method of transmission or storage is 100% secure.

Children

Our Site is not directed to children under 16. If you believe a child provided us with personal data, contact us to request deletion.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date.

Contact us

Laughlin Art Gallery
Studio 76 Clarke Vista, Lizzieview, L35 5JA, UK
Company No. (NIP): 68488884
Phone: +445075705235
Email: hello@laughlinartgallery.com